Customer Reviews
We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Wiktoria WI've just bought my car from The New Car Group and I genuinely couldn't be happier with the whole experience from start to finish.
Ryan was absolutely amazing throughout. He really took the time to understand what I was looking for and helped me find the perfect car at the right price. There was never any pressure or pushy sales tactics-just honest, helpful advice.
I also have to give him credit for his patience, as I was a bit back and forth during the process, but he was always understanding and supportive.
Overall, a fantastic service and I'd highly recommend both Ryan and The New Car Group to anyone looking for a smooth and stress-free car buying experience!
Thank you again Ryan x
Chloe LAbsolutely amazing experience with The New Car Group from start to finish. They helped me find the perfect car within my budget and made sure it had everything I was looking for. The part exchange price they gave me was really fair and the whole process was smooth and stress free. Nothing was ever too much effort, and having the car delivered straight to my door was the finishing touch. Couldn't recommend them enough "” thank you again!
Martin SFantastic guys, can't do enough for you. We travelled all the way from Scotland to get our new car, even through there offered to deliver our car. Kept in touch all the time with us with updates of the car. Sorted out a good finance for us and settled our old finance in the same day. Couldn't ask for better service then we got.
Jodie HI recently purchased my Mercedes CLA through The New Car Group and I couldn't be happier with the experience.
I had been searching for the right car for quite some time and, after speaking with several pushy salespeople who didn't really listen to what I wanted, I honestly didn't think I would find the right fit.
That completely changed when I discovered The New Car Group and started working with Ryan. Ryan was absolutely brilliant from start to finish. He really listened to my requirements and understood exactly what I was looking for. Rather than pushing options, he took the time to find the right car for me and went above and beyond to make it happen.
He was incredibly patient throughout the process, provided helpful guidance at every stage, and made the whole experience smooth and stress-free. Most importantly, he made sure the car ticked all of my boxes.
I'm absolutely delighted with my Mercedes CLA and truly grateful for Ryan's support and professionalism.
I would highly recommend Ryan and The New Car Group to anyone looking for a new car and a genuinely helpful service.
Jodie ☺ï¸
Ashley RRyan was great too deal with, I gave him a budget and advised what I wanted, he was able to get me a car he had in stock which originally was outside of my budget.
The whole process was smooth and easy, I will definitely be returning for my next vehicle in a few years time!
Jack EWe have used the New Car Group a few times now and each time the process has been absolutely faultless! Reece has made sure the spec and detailing to the car is exactly how I have specified, minor issues after driving away was dealt with fast and efficiently and they never leave you without a vehicle! I would 100% recommend these guys for your next vehicle! 10/10
Simon Râï¸âï¸âï¸âï¸âï¸ Exceptional service from start to finish!
I'll only be using Ryan and The New Car Group going forward. Nothing was ever too much trouble and the whole process was smooth and stress free.
Ryan went above and beyond to make sure everything was perfect and even added a few extras to the car, which was a great touch.
I was kept updated the whole way through and the communication was spot on. The service was unreal and the car is unreal!
If you're looking for a new car, I highly recommend Ryan and The New Car Group. I'll definitely be coming back when it's time for my next one. Thank
Jay LHonestly best experience I have ever had buying a car "¦. I'm crap with cars and these guys made it easy for me I will always recommend to anyone I come across buying a car xx
Isobel TealAmazing service. Very helpful and amazing communication. Love my car thank you so much 🫶ðŸ»
Kai NorrisAbsolutely top quality service from these lads. Got in touch with Reece and Ryan with a particular car I had in mind and left Reece to it. After a couple of hours he came back with an option of a newer and better car than i expected with a really good affordable price for me. He left me to it to make my decisions and wasn't really pushy at all. Once I made my decision the time scale in receiving the car was so quick I couldn't believe it,I traded in an old car too that needed the finance settling and that was settled on the same day. Amazing experience from start to finish and have recommended friends and family to use these lads recently too.
Ceejay JBest car dealer to sort you your desired car, easiest process in the car market to get your hands behind the wheel of a new car, ryan was really helpful and he found me a car that was impossible to say no to couldn't ask for a better car and a better service from this company.
Oliver WWe recently bought our new car through Ryan and Josh . I can honestly say it was the easiest , stressless and most professional dealing with a car sales profession we've ever had. Made to feel welcome , left us to browse cars with out the added pressure of a sales man stood over your shoulder , just a really nice environment where we felt so at ease with choosing our next car . A big thank you from us , it was a pleasure .
Do not hesitate if you're thinking of using the new car group for your next car , 5 star service from start to finish. Thanks again everyone at the new car group .
Isaac NelsonHad a fantastic experience, car is quality and customer service was on point. Zero issues whatsoever and taken care of start to finish. Highly recommend.
Christian ThewlisFrom start to finish Ryan was amazing! Went above and beyond, would highly recommend and won't be getting cars from anywhere else from now on! 10/10! Can't appreciate Ryan's help and support enough 🙌ðŸ¼
Jade WJust had a 10/10 experience from start to finish! âï¸ From my initial enquiry message to the delivery of my gorgeous car - I couldn't fault anything if I tried!
- Ryan found me the perfect car based on the exact requirements I listed for and the budget I asked for also.
- He wasn't pushy in his approach at all! Left me to make my own decisions but was there to support decision making and to answer all of my questions!
- He was very thorough throughout and detailed with all information.
- Kept to promises and was on the ball with the full process.
- Constant updates and didn't have to chase anything.
- It was nice to see how appreciative of the business they were.
- The car that I part exchange was all settled the same day too!
- Ryan hand delivered the car to my home himself and we received a lovely thank you gift which was a super thoughtful touch!
Best car experience I've had after using other big brands for 15 years. I would 100% recommend The New Car Group to anyone wanting a refreshing car buying service! Thank you so much! ☺ï¸
Mike AWas looked after by Ryan throughout the whole process. Very professional, knowledgeable and very friendly. No questions was too much, as he helped me find what I wanted. Service was excellent when enquiring and as great with the sale. I would highly recommend Ryan for anyone wanting to enquire and purchase a new car, a credit to the company he is. The car is exactly as seen and shown by Ryan online, delivered to my house in great condition. Happy with every aspect of buying my car and will be back again when I'm ready for my next car purchase. I purchased a Jag type R.
Steph SThanks Ryan for helping me find my new car, Second car I have gotten off him and always the best service with quick deliveries. Thanks agai
Chloe RWe've just bought our new car from New Car Group, and the whole experience has been fantastic from start to finish. Ryan was friendly, honest, and incredibly helpful throughout the process. Nothing felt rushed or pressured - just genuine support and clear communication.
The car was exactly as described (in fact, it was beyond our expectations), beautifully presented, and Ryan made sure we understood everything before driving away. He went above and beyond to make the purchase smooth and stress"‘free, and we couldn't be happier with our new car.
If you're looking for great service, transparency, and a company that truly cares about its customers, we'd highly recommend New Car Group.
Patrick DBrought and sold a car with Ryan and both transactions went really smooth , was very helpful and went the extra mile. Will defiantly be dealing with them again in the near future , highly recommend.
Nicola ADelighted with my new car, great service. Loads of effort putting into finding the right car to match my requirements. Thank you.
Courtney AI would highly recommend the new car group. I received amazing service from both Ryan and Reece.
Ryan spent so much time finding the perfect car for me, the whole process was so smooth and and efficient. I can't thank Ryan enough for the time he spent finding me the perfect car!
Reece was there to support me on pick up day and also provided amazing service.
I will not be going anywhere else for a car now!
Thank you so much Ryan and Reece😊
J Greenâï¸âï¸âï¸âï¸âï¸ "Coming from N.I had a Fantastic service from start to finish! The New Car Group made the whole process smooth, transparent, and stress-free. Excellent communication, great value, and a really friendly team. Absolutely delighted with the car and would highly recommend!"
NardhiaWe have recently obtained two cars sourced by Reece for our family and both have been incredible. Not only that, but the customer service we have received from Reece and the team has been exceptional. The process has been so smooth and easy from start to finish. We can't thank you guys enough!
Ryan MI was given Reeces number from a friend, we usually use services like this for our cars, and these are the best I've come across. They found us a Jaguar F pace, great spec and even went the extra mile and fit us detachable tow bar and paid the first years road tax as part of the deal.
Excellent service. Great price.
Aleem MahmoodI recently acquired a GLC for my wife, and I can't speak highly enough of Ryan's exceptional service. He guided us through the entire process, attentively listening to our requirements and addressing every concern. His patience in allowing us the time to make informed decisions was greatly appreciated. Additionally, he generously provided extra features to meet our needs. Thank you, Ryan; this will be our preferred dealership moving forward. Once again, your efforts deserve recognition, and I believe a pay rise is well warranted.
Matt McSherryThe whole process was effortless from start to finish. Ryan was brilliant, quick to respond, super helpful, and made buying my dream car simple and enjoyable. The car's detailing on arrival was absolutely spot on. If you're thinking about getting your next or dream car, I can't recommend these guys enough. Thanks again, Ryan, for making it all happen!
Daniel GloverJust picked up my jaguar f pace absolutely fantastic service super easy fast and updates daily from car to prep to valet.
Thanks again Ryan and team plesure doing business again absolutely flawless effort.
Highly recommend 👌 ðŸ‘
Leo HarkinGreat experience, good guys very reasonable and communicate well.
Patricija SI had an amazing experience working with Ryan. From the very beginning, he went above and beyond for me to make the process smooth, swift & stress-free. I'd decided on the car in the morning with him, test drove and bought the same day due to him being so efficient. He answered every question within a couple of minutes no matter the time of day, he helped me further source a buyer for my old car within a couple of hours of me asking him and just guided me through everything making it such a hassle free purchase, with his service being amazing through to aftercare. No pushy sales talk just genuine service & wanting to help as much as possible throughout.
Highly recommend Ryan and The New Car Group to anyone wanting to buy their next car great service since first point of contact :)
Shaun HutsonThe best car dealer I have ever used by far, I have bought more than 40 cars in the past! Great communication with Ryan from start to finish, not pushy at all, just does exactly what you want him to do, he got me the exact car that I wanted and sorted out the finance at a full 6% less than the mainstream BMW dealer that the car came from!
Buy from The New Car Group with confidence, you will not be disappointed!
Adam OxleyMe and my partner bought two cars from New Car Group (Ryan was my Sales Representative) and i can't lie - flawless service.
Ryan took his time to find our cars for us, updating us constantly and made the transition so easy.
Won't be shopping elsewhere when its time to find a new car (which is more often than not).
Trustworthy company, no pushy sales, give you time to think about everything before pulling the trigger.
Lucy HGreat service start to finish as always thanks to Reece. Would highly recommend using the new car group to anyone looking for a new car!
Jade BCould not thank Ryan and the guys enough! Knew exactly what I was looking for and then completely smashed it out the park. Kept me up to date every step of the way and turned things around so quickly - could not be happier and would not go anywhere else for my cars now!
Josh GHave used Ryan and The New Car Group twice now as well as recommending 4 family members. I recently took delivery of my Volkswagen ID3 after contacting him and he got the right deal for me and the exact car I was after. Can't thank the guys enough who go above and beyond each time, loving the new car and 5 star service.
Thanks fellas ðŸ‘ðŸ»
Samantha JAmazing service from start to finish! Ryan took his time to find the car I wanted and went out his way to keep me updated. Car was exactly what I wanted and within the price range I was looking for . Used Ryan on multiple occasions and always recommend to friends and family .
James WBought a VW GTE from The New Car Group and the process from start to finish was impeccable. I've shopped with various big names dealerships in Hull and the customer service from this place is unmatched. Advise anyone who's looking through these reviews to come and check this place out. 10/10 will be looking to buy my next car from these. 5* for Ryan's expertise.
Beth DDealt with Reece for the third time in sourcing us a new car.
Nothing is ever too much for Reece and he really does go above and beyond throughout the process as well as the aftercare too.
Really good eye for detail and very attentive and responsive, even out of hours!
Reece even had extra done to our car without us asking and absolutely love our new car.
Each member of the team are lovely and make you feel at home when you pop into the showroom office!
Would highly recommend the New Car Group! Thanks again Reece 😊😊😊
Danny CI recently had the pleasure of working with Ryan at The New Group for the second time, and once again, he did an amazing job sourcing my new car. The entire process was completely hassle-free, and I couldn't be happier with the service. Highly recommend him for anyone looking to buy a car.
Matty TI recently purchased a Peugeot 5008 through Ryan at The New Car Group, and the entire experience was fantastic. The sales process was smooth and straightforward, with no pressure or hassle. Ryan went above and beyond to find the perfect car that matched both my needs and my budget. His professionalism and dedication really stood out. I would highly recommend The New Car Group to anyone looking for a stress-free car buying experience.
Sophie JHey, don't know if you use reviews but just wanted to send one through as you have restored my faith in buying cars 😂😂 so just a really big thank you!
Great experience with the new car group from the very start. We told Reece roughly what we wanted and he came back with lots of options and found our perfect car. Quick turn around from the car arriving to receiving it.
I have had questionable experiences previously buying cars and I will now been a long term customer with the new car group!
Big thanks to Reece and the rest of the team who are lovely, added bonus with the 2 beautiful office dogs!
Nathan PankeOutstanding Service from Start to Finish
I recently purchased a Range Rover Velar through Ryan at The New Car Group, and I couldn't be happier with the experience. His service, communication, and overall professionalism were second to none. From the first enquiry to the final handover, Ryan was responsive, knowledgeable, and genuinely helpful every step of the way.
He made the entire process smooth and stress-free "” nothing was too much trouble. If you're in the market for a new car, I'd highly recommend speaking with Ryan. A true credit to the company!
Faye RigbyPurchased a BMW which was delivered on Thursday, communication was fantastic, any questions I had were answered promptly day or night. Everything was easy and straightforward. I would highly recommend and I have definitely found the right car company going forward, Thank you again
Ellis HI recently got a BMW 4 series gran coupe M sport from the guys at The new car group. The experience was smooth and effective from start to finish.
Both Ryan and Reece were excellent and did not try to push the sale on me but left all the decisions to me. Excellent aftercare as well following through with some planned work.
Would highly recommend if you are in the market for a new car.
Dan HutsonStraight forward service, Ryan found me the perfect car and delivered it straight to my door. Also, parrt exchanged my car and made the process stress free and kept me updated everyday from start to finish - couldnt reccomend enough.
Tom HeffronI dealt with Ryan who was brilliant at keeping me informed about where they were up to with thte car. I never had PCP beofre but Ryan explained everything and managed to get the car delivered with in a matter of days! Fantsatic car in brilliant quality!
Andy WilkinsonFor someone who knows very little about cars, I felt at ease with Ryan E finding me a car I was looking for.
Amazing service, went above and beyond!
I would reccomend using these guys, thanks Ryan E *****
Bethanie MyskiwI dealt with Ryan at the new car group when buying my new car, he was extremely helpful and answered any questions I had. He sourced numerous vehicle options to help me find my dream car. The car was delivered quickly and in excellent condition making it a stress free experience. Would recommend highly to anyone it was 5 star service. Thankyou Ryan for all your help...
Nahum LangREECE - absolute credit to himself and The New Car Group.
Reece sorted me with a car from his previous Job a few years ago and smashed it. That gave me the confidents to get back in touch with him to see if he could sort me out with another car.
Once again Reece pulled it out of the bag and managed to find me the perfect car with the best deal. Tell Reece what you are after and he will Find you what you want. He must have sent me a good 7 cars that were all really nice but the car i actually ended up with was absolutely spot on Top Spec at the right price.
Highly recommend Reece
Top Guy
Harley MurrayExcellent service from start to finish. Told Ryan the specifics of what I wanted and he sourced it perfectly in a short space of time. Will definitely be using again in future.
Suraj SinghBrilliant service provided by both Ryan and Reece. They found me the perfect car and spec to fit my budget and still went above and beyond to ensure I was completely happy with it. Always on hand to answer any questions and queries I had. No hard selling or pressured into choosing a particular car. I would highly recommend them to anyone looking for a new car. Thanks again guys! ðŸ‘
Aimee WardRyan was absolutely amazing and found our 2 perfect cars, we were very picky and he didn't mind at all he made sure he found us exactly what we wanted :) both cars came very quick and the process was super easy, would highly recommend him thankyou so much!
Paul IngleAbsolutely superb. Ryan was a pleasure to work with. We had a particular car, make, model, colour etc that we wanted. Ryan found it. Communication throughout was brilliant. Car is mint. If you need a car and want to take all the hassle out of the process ring Ryan.
Sean HendonI've used Ryan for all mine and my families cars for over 7 years. After setting up the new car group I reached back out to him. He sourced me my car and delivered it in a week. Honestly can't fault one single thing he was on call everyday helping me with everything. Thanks again mate you're the best!
Lee ReuterWould highly recommend new car group to anyone looking for a car...
They helped me choose / design the exact car I've always wanted, and professional garage...
Personally would like to thank Ryan ( not the boss ) for the help he has given me from the start and constantly keeping in touch with me out of work hours to ensure my car will look amazing when it's done, thankyou new car group
Nathan JarmanExcellent from the get go. Having had our last car through Ryan I asked him again to source the exact one I wanted - two days later they'd sourced it and two days after that it was on my driveway.
Brilliant customer service, kept me updated throughout. Thanks again to Ryan & the team, we'll be back
Jordan SellersAbsolutely buzzing with our new jaguar, within three days of contacting Ryan and the team we had a new car and our previous one exchanged. I appreciate you're time and efforts
Ben MolloyFirst time using this company and can honestly say best car buying experience iv ever had by a long shot
None pushy, super helpful and got me a much better price than anyone else could from first message monday new car was on my drive Thursday morning
Thanks again you have my future custom and will be passing your name along
Alex RobinsonAnyone looking for a car, I couldn't possibly recommend this place more! They are so professional and such an amazing team! The whole process was so smooth and I was updated continuously throughout the process. I gave Ryan a very vague brief of what I wanted and he found me the most perfect car straight away (I am the most picked person evert) and he is absolutely fantastic at what he does! Thank you for Danielle for been so patient and helpful with showing me how to use the car (in the past I have just been given a car and waved bye from other dealerships with no clue how to use the car afterwards so fully appreciated this). And also thank you to Reece for setting up my phone as I would be completely clueless in doing that too. The team here just go above and beyond for you and honestly the best I have ever come across, would honestly recommend them to anyone I ever come across, thank you!
harry stokesBought a car online without viewing it in person and throughout the process the team were happy to answer any questions I had and were always very quick to respond to messages. I messaged about the car on the Sunday and by the Wednesday it had been delivered in immaculate condition throughout with no hidden problems.
Would highly recommend anyone buying a car from here, particularly with the friendly & professional people they have employed.
Aqeel AzizGreat service from start to finish. Dealt with Ryan who helped get me the car I wanted, signed sealed and delivered within 10 days.
Would recommend to all.
Thank you all @ the new car group :)
Ian BrownPurchased a Tesla model Y a couple of weeks ago. Very professional, no heavy selling and a quality car. Ryan was extremely helpful and made the purchase an enjoyable experience. Highly recommended.
Nick BurnsAmazing experience! delivered the car to
Me and looked after me through the whole process of choosing what I want, down to the trim, would recommend to anyone looking to get another car or even their first! will be using these guys for every vehicle I get! Thanks again team
Mubeen JavaidAmazing experience with The New Car Group. Ryan has been extremely helpful in every step of the way! Highly recommend!
Nathan BairdWorked tirelessly to make sure i was satisfied with everything, squared the car pretty much straight. Very happy with everything as a whole.
Imogen Rowe100% recommend this company to anyone they've been so helpful from the moment I messaged them I dealt with Ryan and he sourced me the car I wanted for such a good deal, thank you again
Lucy PalmerI couldn't be more happy that I chose to get our new car through The New Car Group!
What can sometimes feel like a stressful process was quick and easy, and Ryan managed to source us the perfect car!
5* service from start to finish and would recommend to anyone!
Will HeylingsRyan made the process of finding a new car so easy. He was brilliant, quick, responsive and not at all pushy! Amazing service and we love our new car!
Jack DobbsReally pleased I chose to go with the new car group. Reece made it really easy to get everything sorted and nothing was too much for him.
He kept me updated with everything and sorted any concerns I had with no fuss.
Would definitely recommend and I will be using again in the future
Megan GrayReece was absolutely amazing throughout the whole process of buying our car! He answered all of our questions and was incredibly patient when we were deciding which car to go for.
He gave great advice when it came to choosing, and when we finally decided on what we wanted he had the exact car and full spec we wanted within a day.
If you ever feel overwhelmed when buying a new car, definitely leave it to Reece and team to help you out! I have found before that car companies often push more expensive options onto you but they understand and respect your budget 100% and are so professional. Thanks so much!
Codie YeatsWould 100% recommend Ryan! I have had three cars off him and I wouldn't go anywhere else. He has been super helpful and found me exactly what I was looking for, Ryan always kept me updated throughout the process (even on weekends)!
I cannot thank him enough for his help, I'm over the moon with my new purchase!
Highly recommend The New Car Group :)
Becca WinfieldPicked up my new car on Saturday and I cannot recommend these guys enough!
They answered every question I threw at them, they were helpful and gave me lots of information!
They went above and beyond to make sure this car was perfect for me. Would 100% recommend these guys.
I've not had to even lift a finger and I have my dream car in just over a week.
Thankyou so much again! Will definitely be using the new car group again in the future!
Trisher FountainTook Reece 2 weeks from start to finish to find me the right car because of my specific requirements but he managed it and I honestly couldn't be happier, by far the best car I've owned and I can't thank Reece enough!
Kurtis SkipworthGreat service, Ryan has sorted my last two cars out and each time has been really quick and easy. Highly recommend!
Kurtis SkipworthGreat service, Ryan has sorted my last two cars out and each time has been really quick and easy. Highly recommend!
James StaintonFantastic customer service, Ryan and Reece were excellent throughout the whole process and made sure every minor detail was taken care of. Very pleased from start to finish and would highly recommend NCG to anyone!
Kieran GrayFrom start to finish Reece was great.
Elliot MinchellaTop class service from start to finish from Reece, he helped me find exactly the car I was looking for. He sent over all the information, pictures and answered any of my questions and made the process so easy. Thanks again for your service and I would highly recommend to anyone else!
Stephanie SoenoJust picked up my new car & so happy with it.
Ryan was super helpful and got me exactly what I was looking for down to the small details. Very quick and stress free. Will 100% be returning.
Thanks :)
Katie DixonHighly recommend The New Car Group. Recce helped me find my ideal car really quickly & was so good at keeping me updated. Thankyou so much for your reliable service, will definitely use again in the future!
Luke BrownCollected my car today and I'm so happy with it. Dealt with Reece throughout and he was nothing but helpful, made the process so easy and was constantly keeping me updated with any changes. Can't fault the service from Reece or the business itself.
Jordan WindasReece looked after me and my partner in the search for our new car. The whole process has taken just a week! We can't rate the service highly enough! I would highly recommend anyone searching for a new car to use the new car group!
Nima NaseriSecond time of returning to Ryan and his team to purchase a car. 10/10 service again! Always a pleasure to deal with and the cars are always spot on
Ian ThompsonSometimes buying a new car is stressful but this time was stress free and helped so much with all the questions we had an I'm so happy with my new car
Andrew WrigglesworthHad reece look fir a car for me, managed to find the perfect car and the price I was looking for, he arranged everything and even dropped it off for me, spot on service
hayley oramAmazing customer service, best i have ever received from a garage and i've bought brand new before in the past. Went above and beyond for me, no question was the wrong question and even sourced an after market grill with fitting!! Will definitely be recommending them and will definitely be a repeat customer! Thanks Reece i am in love with my new car
Danny Belljust got my new car from the new motor group in hull couldn't be happier ryan was helpful from start to finish highly recommend these guys
Nick HardingFrom start to finish Reece made the experience simple yet personal. He really understood what I was trying to get out of a car and the budget I had set and worked within them parameters.
I'd 100% recommend and I will be using them for all future changes in car!
Nick MowforthThank you ryhan for sorting mel out her new car which she's loves very quick an spot on with turn around
SAM BARNESReece was top draw throughout the process and liaised with me all the way to make things smooth, so happy with the service I recommended my mother in law who also got a great service an all done in less than 2 weeks.
Quick efficient and top class service from Reece
Josh GilliesWas put onto to Ryan by a work friend who highly recommended the group and couldn't be happier. We have been looking for a new family car as we needed a bigger car for our young son, Ryan immediately found the perfect vehicle in the E Pace, something we never really looked at before. Couldn't believe how easy the process was and how patient Ryan was. He found us the right vehicle for a great price and the service was outstanding. Highly recommend to anyone, Ryan went above and beyond to make the process simple as possible for us. Won't be using anyone else in the future!
Can't thank you enough!
Joe SylvesterGreat service, very reliable. Would defiantly use this service again
Jade TysonThis full experience felt so smooth. I decided I wanted a new car and within a week my old one was gone and a new perfect car was sat on my drive. The service was the best I've EVER received. Going above and beyond with quick replies. Could not recommend Ryan and his team enough. I'll definitely be using these for my cars in the future the car air fresheners also smell insane
Sarah MackinnonWould highly recommend this company as nothing was too much trouble from start to finish. Reece sourced the exact car we wanted to the spec we wanted and I'm over the moon with it!
Shania Hampson-ChewAbsolutely amazing service!
My previous car I went through Ryan at a different company and he was so patient and found my right car, when looking for my new car I went through the New car group and dealt with Ryan again as he makes finding a new car so stress free and relaxing. Ryan found my car with a great deal and I absolutely love it!
From signing for the car to it being delivered all within a week I couldn't recommend the new car group enough!
Will 100% using them again as I've never found a company to be so understanding and patient
Michael HarlingRyan has guided me through the Part exchange of my vehicle for a fantastic new vehicle.
Over the moon with the service provided, detail and effort to everything over the line.
3rd time I've used Ryan he is fantastic
Ellie NewloveRy sorted me out with a new car and honestly it was the most smooth sailing car deal I've ever done! Went above and beyond adding so much detail to the car as well. Absolutely made up and wouldn't go anywhere else now
Laura HarrisonAbsolutely outstanding service from start to finish as alway from Ryan & Reece, whilst sorting out 2 car for us recently.
The New Car Group provide a Professional but relaxed and efficient service. They provide the easiest, smoothest car selecting process we've ever known, just tell them what car you are looking for or give them your requirements and budget and Ryan and the team will use their expert knowledge to start sourcing and making suggestions straight away. The team are all very approachable, personable, and communication from start to finish is consistently amazing.
Our cars were impeccably checked over and valeted ready for handover in a timely manor
In an evolved online shopping world Ryan has nailed making car shopping at your finger tips quick and efficient. These are the 3rd & 4th car's Ryan has sourced for us over the last few years which I think speaks for itself.
Thank you!
Harls SkinnerGreat customer service! 100% recommend
Jake MGot a new car Saturday through the New Car Group, Reece couldn't do enough to help me throughout the process and even delivered the car to my house. Would definitely recommend the new car group to anyone in the future
tamara brideAmazing customer service!! Really would highly recommend. Ryan kendall remained Professional throughout, stuck to his word of finding a suitable provider and he did just that! The car is amazing impeccable condition, amazing prices cannot fault this company.
If your looking for a car wether it be your first car or not this is the place to be!!!
Harry SylvesterReece made the whole process so simple, took all the hassle away. From first enquiring to getting the vehicle, was all within a week. Great service, highly recommend
Luke FrancisThe team worked so hard in finding the exact car I wanted.
I wanted a few modifications done to the car before it got delivered and they went ahead and done what I wanted, no questions asked.
Whenever I had any question's the response time was brilliant and genuinely can't fault anything about the process. I wouldn't hesitate to direct my family and friends to The New Car Group if they were looking for a new car and I'll 100% be using them again in the future.
Cameron SnelgroveReece helped source my Range Rover. After another garage not being able to find any with the spec I wanted, I was very reluctant, but he pulled it out the bag. I had a large number to choose from and from signing the paperwork I had the car within 3 workings days.
We did hit a hurdle during the process of finding a new car, but they dealt with it very professionally. To give some context; we found one, but when it arrived for the service and MOT it was identified by The New Car Group the DFP filter needed to be replaced. He explained all of this to me and told me we will source another as he didn't trust the vehicle.
If you are looking for a car sales company you can trust, go no further!
Many thanks again.
Rachel FawcettAbsolutely fantastic from start to finish.
Found me my dream car & made it perfect, updated me regularly & explained everything I needed to know, would 100% recommend to anyone. Thank you for all your help.
Love Lush HomeExcellent, fast and reliable service. It was an easy process.Thank you for helping us find our new car!
Adele SultanFast, reliable and so easy ! My first choice of car had gone but Ryan took it as his mission to find me an even better one ! I'm so grateful for everything ryan has done for me in making my dreams a reality!
Amy JordanBrilliant Service from Ryan. Very professional and great communication. Would definitely recommend. Thanks Ryan.
Laura LadenReece went above and beyond to help me in getting the perfect car & I couldn't be happier with the service! Would highly recommend the New Car Group!
wilma fieldHow can I explain how brilliant Reece has been? I sent him a very particular set of requirements for my new car. He sent me lots of options and was so patient as I rejected many of them. When we finally found the one he adapted a few minor things for me ; even after I'd taken receipt of the car. He went above and beyond to help me. I can't thank him enough. Would recommend a million times over and will definitely be using again. Thank you again!
Justin DonawaFrom the first contact to the delivery, Reece and his team at The New Car Group made this process efficient, smooth, and very easy for me and my partner. Highly recommend them!
Daniel ColeExcellent customer service from Ryan and the team. Thank you for sourcing the fiesta ST line for Reece it was a great surprise on his birthday.
Bonika OldroydRyan and Reece are amazing, always nice to deal with friendly familiar faces and there's 0 pressure to commit until you're happy! They go above and beyond and I will most definitely be recommending them far and wide and will continue to get my cars from here! Thank you so much for being patient with my indecisive antics, I absolutely love my new car!!
Hollie HarrageGot a car from Reece, was so helpful sending us lots of different options, sourced a car quickly for us and had it within a few weeks. Kept us informed and answered any questions we had. Super helpful and easy to deal with, definitely recommend
Matthew WilsonGreat service - even with my very specific demands the guys came up trumps!
James JonesThe service was faultess, quick, easy and straightforward. Couldnt recommend The New Car Group highly enough.
Kurt BedfordMy second car sourced by Reece and again, he has gone above and beyond to get me the best deal for the car I wanted. Friendly and professional service, always keeping me up to date along the process. 100% be using him again in the future.
M KhanSecond car as Ryan sort me out asusual best customer service the guy is very helpful .Thanks mate
CJ CastletonMassive thank you to Reece and the rest of the team at The New Car Group!My third car off Reece, it's always been hassle free getting the exact car I wanted.
Thank You
Lauren GreavesCan not recommend this guys enough brilliant service will definitely be using them again thank you so much
Tracey PelhamReally pleased with my new car. Excellent service, very responsive and delivered on time. Ryan is always reliable and finds the car you want. It's my fourth car. Thanks Ryan.
Laddesho CarmichaelGreat company Ryan has started up & fast delivery service!
Lamona TivyThe new car group, by far best finance company. Reece has been so helpful and a delight in helping me look for my perfect car, this is my second car I have received which he has helped me with, thank you for your patience and always providing the best service.
joel fountainAbsolutely faultless service! Reece got us everything and more than what we asked for! I will be happy to recommend The new car group thank you!
Rhys BrownFantastic service, always kept me updated on the status of my journey. Broke everything down for me to understand. Will be returning for my next car! Could not be happier.
Sereana TaylorAmazing and fast 5* service from Ryan, went above and beyond to make sure we got the car we wanted and I'm absolutely over the moon with it! Thank You for making it an easy and straight forward purchase. Would 100% recommend The New Car group.
james macleodExperience with Ryan at the New Car Group was excellent; the process was seamless, and Ryan responsive, great to work with, delivering to a really high standard. Would strongly recommend.
Ben OlsenGreat service from start to finish! Love the new motor!
Robert GardinerIm a Returning customer this time Ryan sorted me out with an immaculate Audi rs6 the service from start to finish has been second to none!!
Nathan Foston5 stars
Tarnia Goodfellow
Ryan has been absolutely amazing, so patient in helping me find the right car for me ( he deserves a medal ) and taking back my old one . Would definitely recommend. Thank you
Simone CarterMe and my husband have had 2 gorgeous cars sourced by Ryan now. Service was nothing short of amazing for both of us! From start to finish he kept us informed with the progress of our purchase and he made sure the cars were perfect before delivering them to our doorstep. Nothing was too much trouble and all of our questions were answered in detail. Would highly recommend The New Car Group! Friendly and extremely professional service.
Karen McDougallExcellent service all round and can't speak highly enough of Ryan (hull branch) extremely helpful and found me exactly what I was looking for, always kept me informed of the process. Can't thank him enough for his help. I'm over the moon with my new purchase and would highly recommend!!
Charlotte CuttsVery professional. Ryan was very patient and helpful with helping us find our new car! Thank you.
Linzi ColeWe were really impressed with the time Ryan took to find the perfect car for us. Will definitely recommend The new car group to friends and family and will use again for any cars in the future.
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